Monday, April 02, 2007

Research: ROI of blogging

Forrester Research has identified a three-step process that it says will help companies create successful corporate blogs that will increase brand visibility, customer insight and sales generation, according to a new report.

The study, which is called The ROI of Blogging: The Why and How of External Blogging Accountability, was developed by Forrester Research analysts Charlene Li and Chloe Stromberg, with the aim of outlining a three-step process for marketers wanting to create successful corporate blogs.

Forrester Research said that from the companies and individuals canvassed, the most common benefits identified for corporate blogs were increased brand visibility; savings from customer insights; reduced impact from negative user-generated content; and increased sales efficiency.

Li has also included a separate analysis on corporate blogging on her own blog, which discusses the difficulties of quantifying a blog's success rate, and how following a three-step plan can increase a company blog's chances of generating a positive response.

The full report can be obtained direct from Forrester Research.

Source: brandrepublic

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